Where is the Customer Service Office located and what are the hours?
Customer Service Center 1
947 Center Street
Berkeley, CA 94704
(510) 981-2489 Fax: (510) 981-7210
Email: cscounter@berkeleyca.gov
Office Hours: Monday -Thursday 8:30 am - 2:00 pm, closed every Friday, Holidays, and Reduced Service days
Finance Customer Service Center
Please click to view the City Holiday and Reduced Service Days Schedule
311 Customer Service Call Center (510) 981-2489 Fax: (510) 981-7220
Email: customerservice@berkeleyca.gov
Phone Hours: Monday -Friday 8:00am -5:00pm, closed Weekends and Holidays Please note: Community members can reach a 311 Representative when they dial 311 from their cell phones if they are within Berkeley City limits. .
Updated 2/21/2025 5:14 PM